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Terms and Conditions


Terms and Conditions: Payment Net 30 days from date of invoice, F.O.B. Brookfield, Connecticut.
Any payment not received when due from Customer will bear interest at the rate of 1.5% per
month (18% per year), or if less, the highest lawful interest rate, from the date due. All payments
shall be made in United States Dollars. Customer shall pay for all of Nordex’ costs (including
reasonable attorneys’ fees) of collection of amounts due for products. Prices and
terms subject to change without notice. Quotes are valid for 30 days. Online buyers must be
18 + years of age.

Credit: 1) Open account to firms with a satisfactory D&B credit rating is Nordex’ sole discrection.
2) Money order or check with order. 3) C.O.D. until credit is established with Nordex
through credit references. 4) Credit Cards accepted: American Express, MasterCard, Visa,
and Discover. 5) Customers outside the US and Canada payment by credit card or Wire transfer
in advance ($25.00 bank fee applied). Nordex will prosecute all fraudulent credit card use.

Facsimile: Nordex is not responsible for errors in fax transmission and any costs incurred
will be the responsibility of the customer.

Special Parts Quantities: Shipment of plus or minus 5% the quantity ordered will constitute
fulfillment of the order for specially made parts.

Confirming Orders: Confirming orders must be clearly marked “confirming” and should be
received before shipment or any costs incurred due to order duplication will be borne by the
customer.

Telephone Orders: Telephone orders must be confirmed in writing. Any orders which require
shipment prior to receipt of written confirmation are shipped at the customer’s own risk.
Nordex is not responsible for errors in telephone communications. Errors may result in restocking
charges.

Acceptance of Order: All orders are subject to acceptance by Nordex. Acceptance is, in all
cases, conditional upon Customer’s agreement to these terms and conditions. After Nordex’
acceptance, Customer may not change its order without the written consent of Nordex.

Requests for a Competitor’s Component will result in Nordex supplying what we deem is a
comparable product.

Source Inspection: Any required source inspection must be specified at time of order and will be
assessed extra charges.

Delivery Schedules: Parts may be scheduled for various shipment dates over an authorized
period of time but manufacturing can be completed at a much earlier date. Should there be
changes to the schedule or any cancellation, extra charges may be assessed.

Delivery: Delivery to a public carrier at the applicable Nordex manufacturing facility, consigned
as Customer directs, shall constitute transfer of the shipment’s title, ownership, possession,
and property to Customer at point of such delivery. The carrier will thereafter be
deemed as acting for Customer and the shipment will be at Customer’s risk. If no method of
shipment is specified by Customer, Nordex will use its discretion in selecting the transportation
method.

Method of Shipping: UPS or Nordex’ option (unless specific shipping instructions are requested
by the customer). Handling Fee: $3.50 handling fee will be added to each shipment.

Minimum Order: Because of the paperwork and time involved in the preparation of each
order, a minimum billing charge of $20.00 is required. A minimum order balance will be added
to orders under $20.00. Example: If an order is placed for $15.00 the minimum order balance
would be $5.00, to total $20.00.

Technical Information: The reference material in this catalog is offered as a guide at no
charge and is subject to your own verification.

Discounts: Please request quotation from our estimating department for discounts available
on large volume requirements.

Returns: Parts being returned are subject to a restocking charge determined by Nordex. This
charge can be as great as 100% of the value of the order depending upon the usage of the individual
part. The minimum restocking charge is $25.00. All returns require prior written
Nordex authorization before they will be accepted. Specials manufactured (or in the process
of manufacturing) cannot be returned or cancelled. Claims for damages, defective parts,
shortages or other returns must be reported within 10 days of receipt of goods.

Warranty: All Nordex products are warranted to be free of defects in materials and workmanship
and to conform to Nordex specifications in effect at the date of shipment to Customer for
a period of six months from the date of shipment. Any changes Customer requests to Nordex
specifications are not effective without advance, written authorization by Nordex. During the
warranty period, Nordex will, at its option, repair, replace or refund the purchase price of
Nordex products which prove to be defective in materials or workmanship or which do not
conform to the applicable Nordex specifications.
For products returned to Nordex for warranty repair or replacement, Customer shall obtain a
return authorization number and shipping instructions from Nordex and return the product
shipping charges prepaid. Shipping charges for the return of products to Customer shall be
paid by Nordex within the contiguous forty-eight United States and the District of Columbia;
for all other locations, the warranty excludes all costs of shipping, customs clearance and any
other related charges. All replaced products shall become the property of Nordex.
NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. NORDEX SPECIFICALLY DISCLAIMS
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Determination of the suitability of the products described on the face of the quote
and/or invoice is the sole responsibility of the Customer and Nordex shall have no responsibility
in connection therewith. CUSTOMER WARRANTS THAT CUSTOMER IS NOT PURCHASING
THE PRODUCTS FOR PERSONAL, FAMILY OR HOUSEHOLD PURPOSES. THE REMEDIES
PROVIDED HEREIN ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES.

Limitation Of Liability: IN NO EVENT SHALL NORDEX BE OBLIGATED OR LIABLE TO CUSTOMER
OR ANY OTHER PERSON, IN TORT OR CONTRACT OR OTHERWISE, BASED ON
NEGLIGENCE, PRODUCT LIABILITY, STRICT LIABILITY, OR OTHERWISE, FOR ANY DAMAGES
OR LOSSES OF ANY KIND (EXCEPT FOR THE SOLE REMEDY PROVIDED IN WARRANTY SECTION
OF THESE TERMS AND CONDITONS WHERE APPLICABLE), WHETHER GENERAL, SPECIAL,
CONSEQUENTIAL, PUNITIVE, INCIDENTAL, INDIRECT, OR CONTRIBUTORY,
INCLUDING BUT NOT LIMITED TO THOSE BASED UPON ANY LOSS OR DAMAGE RESULTING
FROM GENERAL OR PARTICULAR REQUIREMENTS AND NEEDS OF CUSTOMER OF WHICH
NORDEX MAY HAVE HAD REASON TO KNOW, LOST PROFITS OR REVENUE, ANTICIPATED
SAVINGS, GOODWILL, FACILITY OR PRODUCTION DOWNTIME, LOSS OR DAMAGE OF MATERIALS
OR PRODUCT, INJURY TO PERSON OR PROPERTY OR DEATH, OR OTHERWISE.
Under no circumstances will the aggregate liability of Nordex for any cause of action related to
these terms and conditions or the products and services covered hereby exceed the net
amount received by Nordex for the products and services sold hereunder. Any action or suit
by Customer against Nordex relating to these terms and conditions or the products and services
covered hereby must be brought within one (1) year of the date of invoice for such products
and services. This is a commercial transaction.

Cancellation: If Customer cancels an order prior to completion, all future work thereon will
be stopped by Nordex as soon as reasonably possible and a cancellation charge will be rendered
in the amount of the costs incurred to the date of stoppage plus 10%, less allowances
Nordex may be able to make for standard components and salvage. Cancellations as to any
completed items shall not be effective and the order will be shipped and billed to Customer at
the order prices.

Export Controls: Nordex products and services are subject to all U.S. export control laws,
regulations and administrative policies. Diversion contrary to U.S. law is prohibited. Purchaser
understands that a license, written approval or other authorization may be required
from the Bureau of Industry and Security of the U.S. Department of Commerce, the Directorate
of Defense Trade Controls of the U.S. Department of State or other U.S. government
agency prior to the export or re-export of these items from the U.S. Guidance may be found at
http://www.bis.doc.gov/ and http://www.pmdtc.org/contactus.htm. Purchaser further understands
that it is unlawful to export, re-export or transfer, or to attempt to export, re-export or
transfer these items to individuals or entities on the List of Debarred Parties, Denied Persons
List, Specially Designated Nationals List, Entity List, Unverified List or Nonproliferation Sanctions
List, as well as sales or transfers to Embargoed Countries. It is the purchaser’s responsibility
to be aware of these Lists. These Lists may be accessed at:
http://www.bis.doc.gov/ComplianceAndEnforcement/ListsToCheck.htm.
An End Use Statement must accompany all orders outside the US

Copyright / Access to Use of Information: The information available in the Nordex Design
Guide and on the Nordex Website is the property of Nordex. It is to be used for purchasing
purposes only, any other purpose is prohibited. No permission is granted to copy, reproduce,
distribute, transmit, upload, display in public, republish or modify the content. Any attempt to
access other areas of the Nordex computer system is strictly prohibited. Nordex has attempted
to provide accurate information and assumes no responsibility for the accuracy of the
information contained in the Nordex Design Guide or on the Nordex Website.

Governing Law: The laws of the State of Connecticut shall govern these terms and conditions
and the parties hereby irrevocably agree that they submit themselves to the personal jurisdiction
of the state and federal courts of Connecticut for purposes of resolving any and all disputes
arising under or related to these terms and conditions. The United Nations Convention
on Contracts for the International Sale of Goods shall not apply to these terms and conditions.

ALL PURCHASE ORDERS PLACED WITH NORDEX CONSTITUTE ACCEPTANCE OF THESE TERMS AND CONDITIONS.

NORDEX TOLERANCES

The following Nordex tolerances apply unless otherwise specified:

  • Two place decimals — ± .015
  • Three place decimals — ± .005
  • Four place decimals — ± .001
  • Angular dimensions — ± 1°
  • Fractional dimensions — ± 1/32

Other Notices:

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